환불 정책

Because many Foundations Retail products are made to order, all sales are final. We do not accept returns or exchanges for incorrect size selection, change of mind, or buyer's remorse.

Please review product details, sizing information, and selected options carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item due to an error on our part, please contact us within 7 days of delivery at esther@foundationsretail.com.

Please include:

- Your order number

- Clear photos of the item

- A brief description of the issue

Once the issue has been reviewed, we will work with you to make it right through a replacement or refund when appropriate.

Non-Returnable Items

We do not accept returns, exchanges, or refunds for:

- Incorrect size selection

- Change of mind or buyer's remorse

- Normal wear and tear

- Items damaged after delivery

- Personalized or custom-made items

If you have a question about an item before ordering, please contact us at esther@foundationsretail.com. We're happy to help before your order is placed.